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Frequently Asked Questions:

What is your product range?
Our products mainly includes Jeans button, Jeans Rivet, Eyelets, Zipper, Zipper Puller, Metal Tag, Polyester button, Hangtag & Label, Metal Buckle, Hook and eye, Package trims,  etc. We also help customer to source other trims if needed.

Can i have free samples?
1) Free sample can be provided,but we don't bear the shipping cost.
2) Customized samples can be made as per customer requests, sampling charge is based on different products.
3) Sample charge is refundable for certain products, we will advise in advance once quoted.

What is your Price terms & payment terms?
1) Our price terms is EX-WORK SHENZHEN,and can quote based on customer requests.
2) We accept T/T, Western Union, Moneygram.
3) Our payment terms is 30% down payment before production started,70% balance payment paid before shipment released.

What is the delivey time?
1) 5-12 working days for sampling production.
2) 8-18 working days for bulk production & Will advise for big quantity orders.

What shipping methods do you have?
1) Shipping methods is taken as per customer requests, we will send products using customers shipping account.
2) We also can send products via our shipping agents in China, there are FedEx, DHL, UPS, TNT, EMS available.
3) We also can contact customer shipping company or shipping agent.